Returns & Exchanges
At Cooker Hood Filters, we want to ensure your kitchen air stays fresh and your appliances run efficiently. If your filter is not the correct fit or you are unsatisfied with your purchase, you may return it within 30 days of delivery in its original, unused condition.
Initiate Your Return
Contact our support team with your order number and the specific model of your cooker hood to receive a Return Merchandise Authorization (RMA) number.
Package Securely
Place the unused filter back in its original protective packaging and outer box to prevent damage to the delicate mesh or carbon housing during transit.
Ship the Item
Affix the provided return label or ship via your preferred carrier to our central warehouse, ensuring you retain the tracking information for your records.
Inspection and Refund
Once our quality control team verifies the filter is in resalable condition, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing